Snow Holiday is a family run business specialising in snow sure ski and snowboard holidays.
We offer our clients a more personal service, every Snow Holiday is tailor-made to suit your requirements. We have a large selection of properties across the best snow-sure resorts in the alps, most of which is within 200 metres of a piste or ski lift. Whether you are after the snow, sun or après; we will create your dream holiday. We guarantee best value for money, we will not be beaten on quality, and we’re confident you’ll be very happy with the service received – after all, customer satisfaction is what our independent business is based on.
Our sister company Snow Cab is our own fully licensed transfer fleet, so transfers are carried out in our own vehicles with our own professional and friendly drivers.
We aim to provide a quality product and pursue excellence in everything we do, especially customer service.
We are community based. We are committed to bringing cohesion and life to the place and spheres in which we work.
We aim to improve lives. Our Holidays are a time of re-connection, restoration and refreshment.
We are both a creator and giver of resources. We aim to be generous and enabling.
We are committed to relationship and so people are people first whether they be customers, staff or suppliers.
Snow Holiday is a place where money is a resource not the point.
Protection of client funds and peace of mind: In compliance with government regulations for the protection of package holidays we want to assure our clients that their funds are fully insured against problems or defaults that would arise. This will ensure that your holiday is fully protected and no client funds are put in danger.
We regularly seek to improve our environmental performance. This includes introducing digital-only booking and project management processes.
In everything we do, we aim to have as much positive social impact as possible. Our social values are based around acting with integrity, creating and engaging with our local community, and developing people within this community to reach their full potential.
We are compliant to all statutory obligations set out in the Equality Act 2010. We are proactive in putting this into practice and have vast experience working with people from a range of ethnicities, age groups, genders, faiths and sexual orientations.
We have a comprehensive policy relating to health and safety at work. This is regularly checked, and relevant actions are then carried out where needed. This policy is updated every 3 months to ensure we are fully compliant to UK and EU law. This is the responsibility of a nominated director.
We have a range of quality control procedures, including account manager sign off and multiple checks on all work that is created. We have implemented a set of policies and procedures to reassure you that we align with your processes and UK and EU law. This means we deliver high quality services and products without compromising on our core values and social drive. We monitor, review and develop these processes to ensure our customers are reassured and have confidence in all that we create for them.
In our previous experience working with children and vulnerable adults we have always ensured that we have a person present that is DBS checked. We have a rigorous safeguarding policy in place that is regularly reviewed and is monitored by a nominated director of the company. This can be seen upon request.
We have a clear data handling policy that is compliant with all UK and European law, including the Data Protection Act 1998. This will include any data we collect via direct research or monitoring. All data that is handed to us is only used and displayed after clear written agreement with the client. Our premises have intruder alarm systems, controlled entry points and documented visitor procedures. All of our data is backed up and secured via redundant storage devices over a secure network.